SMS Communication Consent, Privacy Policy, and Terms & Conditions

Effective Date: February 2, 2026
Company: S2S Environmental Inc.

S2S Environmental Inc. ("S2S", "we", "our", or "us") respects your privacy and is committed to protecting personal information collected through our services, website, and business communications, including SMS/text messaging under 10DLC regulations.

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1. SMS Communication Consent (Opt-In Disclosure)

S2S Environmental Inc communicates with clients via SMS (text messaging) for service-related and business communication only.

 

Types of Messages You May Receive

• Appointment reminders

• Environmental and energy assessment updates

• Project coordination and documentation requests

• Service notifications

• Account or service-related alerts

 

How You Provide Consent

Clients opt in to receive SMS messages by:

• Requesting services from S2S Environmental Inc

• Submitting website forms or service requests

• Providing their phone number during business interactions

• Signing contracts or written agreements

• Providing verbal consent

• Initiating SMS communication with our staff

Consent to receive SMS messages is not a condition of purchase.

Message frequency varies depending on your project or service activity.
Message and data rates may apply.

 

Opt-Out Instructions

You may opt out at any time by replying:

• STOP to unsubscribe

• HELP for assistance

Opting out stops future SMS messages except those required for legal or transactional purposes.

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2. Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

 

Information We Collect

a. Contact Information

• Name

• Phone number

• Email address

• Company name

• Job title

b. Business Information

• Property/building information related to environmental or energy consulting services

• Project documentation and communication records

c. Technical Information

• IP address

• Browser type

• Device information

• Website usage data (via cookies or analytics tools)

d. SMS Communication Data
When you opt in to receive SMS messages, we may collect:

• Mobile phone number

• Message content

• Date, time, and delivery status

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How We Use Your Information

We use personal information to:

• Provide environmental consulting and energy performance services

• Communicate about projects, reports, and appointments

• Send service-related updates and notifications

• Respond to inquiries and customer support requests

• Improve our services and website

• Comply with legal and regulatory requirements

We do not sell, rent, or share mobile numbers with third parties for marketing purposes.

Mobile opt-in data and consent information will never be sold or shared with third parties for marketing or promotional purposes.

 

How We Share Information

We may share information with:

• Employees and contractors who need it to perform services

• Technology providers (secure hosting, email, CRM, SMS platform providers)

• Legal authorities when required by law

All third-party providers must maintain appropriate data protection safeguards.

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Data Security

We use administrative, technical, and physical safeguards to protect information from unauthorized access, loss, misuse, or disclosure.

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Data Retention

We retain personal information only as long as necessary to:

• Provide services

• Maintain business records

• Comply with legal obligations

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Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request corrections

• Request deletion

• Withdraw consent for communications

 

Cookies and Tracking

Our website may use cookies and analytics tools to understand usage and improve user experience. You can control cookies through your browser settings.

 

Children’s Privacy

Our services are intended for business and professional use and are not directed at children under 13.

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Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted with a revised effective date.

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3. Terms and Conditions (SMS / 10DLC Program Terms)

These Terms govern SMS communications provided by S2S Environmental Inc.

 

Program Description

By opting in, you agree to receive SMS messages related to:

• Service updates

• Appointment reminders

• Project communications

• Account notifications

No marketing or promotional messages are sent.

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Message Frequency

Message frequency varies based on your projects and service engagement.

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Fees

Standard message and data rates may apply depending on your mobile carrier.

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Opt-Out

Reply STOP to unsubscribe. You will receive a confirmation message, and no further SMS will be sent.

 

Help

Reply HELP for support or contact us using the information below.

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Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

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Limitation of Liability

S2S Environmental Inc is not responsible for delays or failures in SMS delivery caused by carriers or network issues.

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Changes to Terms

We may modify these Terms at any time. Continued participation constitutes acceptance of updated Terms.

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4. Contact Us

S2S Environmental Inc.
Email: info@s2se.com
Phone: +1-416-410-4333
Address: 1099 Kingston Road – Unit 260, Pickering, Ontario L1V 1B5​​